📌 Frequently Asked Questions (FAQ) – Print Palace

1. What products and services does Print Palace offer?

We specialize in advertising materials, high-quality printing, corporate designing, and customized gift items. This includes promotional gifts, corporate branding products, brochures, business cards, mugs, t-shirts, pens, and more.

2. Can I customize gifts with my own design or logo?

Yes! We offer full customization. You can share your design, logo, or concept, and we’ll help bring your idea to life.

3. What is the minimum order quantity (MOQ)?

The MOQ depends on the product type. For most customized items, the minimum quantity will be mentioned on the product page or can be confirmed by contacting our team.

4. How can I place an order?

Orders can be placed through our website, by email, or by contacting us directly via phone or WhatsApp.

5. What are the payment options available?

We accept payments via UPI, net banking, credit/debit cards, and bank transfers.

6. Do you offer delivery across India?

Yes, we provide pan-India delivery through reliable courier services.

7. How long does it take to receive the order?

Delivery timelines depend on the product and customization level. Generally, it takes 5–10 working days after confirmation.

8. Can I return or exchange a customized product?

As customized products are made to order, returns or exchanges are accepted only in case of manufacturing defects or wrong items. Please refer to our Return & Refund Policy for full details.

9. Do you provide design support?

Absolutely! Our in-house designers can help create or enhance your design for printing and branding.

10. How do I contact customer support?

You can reach us at:
📞 Phone: +91-9359210150
📧 Email: gifts@printpalace.in
📍 Visit: [www.printpalace.in]